HARD – what does it mean? Define it. Does it mean impossible? Something totally unachievable? Like jumping over the Empire State Building in one leap, a single bound, a la Superman? The obviously unachievable doesn’t elicit anything from us when we consider attempting it, we just concede that it’s unachievable and let it go without batting an eye. I know I can’t jump over the Empire State Building so I wouldn’t even try. And it’s definitely not something that would occupy my thoughts at night before I go to sleep. How do I know it’s unachievable? Because I can’t even jump high enough to dunk a basketball anymore. And that only requires that I get 36” off the ground! If my best efforts when I was in my 20s got me 40” to 42” off the ground then how is it even conceivable that I would be able to make up the additional 1,000 feet needed to get to the top of the Empire State Building? That’s 300 times more lift than I’ve ever been able to muster at my strongest! That’s how I know it’s unachievable in my own strength. That’s not hard. That’s impossible.

So, what’s hard? How do we define it? Most would say hard means difficult. Not easy. And ease is about effort, something we can do without expending maximum, painful energy; or something we are assured of, even if it takes maximum, painful energy. If we know that every time we give maximum, painful effort it will produce the desired result then we consider that thing easy because it’s in our power and control to make it happen whenever we want. It’s like knowing that 1,000 cold calls in any given period will yield enough sales to return $10,000 in commissions. All we have to do is make the effort and expend the necessary energy, something well within our capacity, to make it happen. Given that knowledge, making 10 grand in a month, or even in a week, is not hard. That’s easy.

Hard is about effort, too. Painful effort. I think when we say something is hard what we’re actually saying is that it will require strenuous, painful effort and we’re not guaranteed the desired outcome despite that level of effort. We will experience pain without a guaranteed reward for that pain. This makes HARD a word imbued with emotion, with feeling, with psychic valence. When we say something is hard what we really mean is that it’s going to cost us some pain and the outcome is not guaranteed, so we’re ambivalent about making that pain investment. We’re afraid our pain and suffering will be for nought. And so, the thought of how “hard” the task is keeps us from action, keeps us from jumping into the fray immediately. It causes us to hesitate, procrastinate, and eventually miss out.

How can we eliminate the word HARD from our vocabulary and experience? How can we eliminate the life limitations imposed by our acceptance of the idea and validity of things being hard?

1) By changing our understanding of pain. When we see pain as something unnecessary, something to be avoided at all costs, we limit ourselves and narrow our potential. When we instead view pain as preparation for progress and a necessary, diagnostic part of the growth process we learn to embrace it rather that reject it. Pain serves a dual function in our lives. It’s both an alarm and a coach! It tells us when there is something wrong or out of place in our body. That’s it’s alarm function. It also tells us when we’re encroaching upon previous limits that we want to break through. That’s it’s coaching function. Growth requires stretching and breaking in order to repair stronger and better. Until an athlete embraces pain in the weight room s/he has limited ability to gain strength. In that context, pain is good. We want a HARD workout because it will produce growth. Because we trust the science and believe that pain is gain in the weight room. So we no longer think of the workout as hard, we think of it as good. If I consider that every time I encounter pain I’m being stretched and broken for growth that helps me to see pain not as something “hard” and bad, but something good; and it makes the decision to endure it easy. Math problems that make me scratch my head are not hard, they’re good, because they break me intellectually for growth. I’m getting smarter every time I attack a math problem that stretches my mind! I’m becoming a better writer every time I tackle a work that forces me to squirm in my seat and restart sentences or whole paragraphs and scenes over and over again. I’m becoming a better mate every time I broach a subject with my partner that challenges me to move from where I’ve always been to an unfamiliar, uncomfortable place that affords a better connection with my partner.

2) By changing our understanding of time. We equate ease with speed, and difficulty with length. If it takes long it’s hard. If it’s quick it’s usually “painless” and easy. Because the human condition condemns us to live under a ticking clock perhaps the hardest thing to do in this life is wait. We’re all faced with a limited supply of time, so, Dr. Seuss reminds us in Oh, The Places You’ll Go!, the most useless place in this life is the waiting place, where everyone is just waiting. He promises successful people that they’ll somehow “escape all that waiting and staying.” But we all know that’s not true. The road to success for most people is very long. And because it’s long, it’s considered hard. In most people’s mind it’s hard to become a doctor or lawyer or college professor or acquire the credentials to become any kind of professional because it requires years of schooling and often additional time to pass a standardized test to be admitted to those professional ranks. It’s hard to wait. Why? Because of the previously discussed concept of painful effort expenditures with no immediate reward. If we’re going to go to the trouble of investing strenuous effort we want a reward in a reasonable amount of time that makes the investment worthwhile for us. But it takes 4 years to earn a medical degree and 3 years to earn a Juris Doctorate. For most, waiting that long is hard. Here’s how to make it easy. Shorten the reward time.

Many years ago I caught a late night show at Catch a Rising Star, a New York City comedy club, along with my wife and brother-in-law, who had just completed his first year of law school. When the comedian asked him what he did for a living my brother-in-law replied, “I’m a lawyer!” My first thought was, “That’s just not true. You’re a law student, not a lawyer.” But many years later the light bulb flashed on for me. My brother-in-law was shortening his reward time in order to make the journey through law school easier. For a whole year he had been thinking like a lawyer, behaving like a lawyer, carrying himself like a lawyer, hanging around other lawyers, studying what lawyers study. That made him feel like a lawyer, so in his mind it was totally appropriate to identify himself as a lawyer. And by so doing, he reaped the intangible benefits of the designation even though he didn’t have the degree in hand yet to confirm it. At Catch a Rising Star he grabbed the cache that comes with the profession and everyone in the room esteemed him as such even though he was still on his journey. He understood that it is the entire journey that defines us, not just arriving at the destination.

Is there a task in front of you that you’ve refused to start because you think it’s too hard? Embrace the pain. The reward will come. It’s an immutable law. Success is guaranteed. Are you thinking about starting a journey you’ve considered hard? Stop hesitating. Get going. It’s not hard at all. Make it easy by rewarding yourself along the way and owning the identity you will have at the end of the journey right now. Nothing in this life is hard when we change our understanding of pain and time.

TEAM: families, companies, churches, community organizations, government entities. They’re all teams. They all function by using the same five fundamental principles. And they all succeed or fail based on their effectiveness in implementing these 5 S’s of team success into their culture.

1. Script. This is the life blood of every successful team. The ancient Greeks used the word symphone, from which we get the English word symphony, to express our idea of agreement. It literally means making the same sounds or SAYING the same things. It doesn’t necessarily mean BELIEVING the same things. For a team to succeed everyone has to make the same confessions publicly despite what they think, feel, or believe privately. This requires individuals sublimating their belief system for the success of the team. Basketball superstar Kobe Bryant BELIEVED he was the best player on the Lakers’ team during their threepeat in the early 2000s, but when it was time to win in the playoffs he often SAID that Shaquille O’Neal was the one who would lead them to victory. Despite the cacophony that surrounded the team it was their internal symphony, their decision to stick to a common script, that kept them centered and balanced, allowing them to win the ultimate prize in their sport. What script is your team using to produce its unique symphony?
2. System. Every team needs a belief system that organizes everyone and everything in the team’s universe and makes agreement, symphony, possible. In order to say the same things there has to be an established mantra, a communal coda that everyone adopts. This constellation of principles and behaviors must earn everyone’s trust, every team member’s assurance and conviction, that it will produce a specific set of results. This is the team belief system that everyone adopts by sublimating their personal belief system. For the threepeat Lakers that system was the triangle offense. What system is your team using to produce the results it wants?
3. Sacrifice. Some call it “buy-in,” but buy-in suggests immediacy. When we buy something there is usually an immediate exchange of goods and/or services for some sort of currency. Sacrifice is more like an investment. People “offer up” something of value to themselves in the hopes or belief that they will reap a greater reward at some point in the future. Sacrifice first requires that everyone on the team be aware of what they possess that is of value to themselves and others, and what that approximate value is. The threepeat Lakers boasted several players who were featured scorers on their previous teams. But with the Lakers these players sacrificed high scoring averages, and in some instances the contract money that went with being a leading scorer, for the promise of winning a championship. What sacrifices are the people on your team making in order to succeed?
4. Sum<Parts. In successful teams the sum is less than its parts. I know you’ve heard it the other way around all your life, “The whole becomes greater than the sum of its parts.” This suggests that commitment to a group identity and group action produces a total result greater than what would be possible if everyone acted individually. Hence the popular acronym for team: together everyone achieves more. This also suggests that synergy magically transforms the ordinary into something special and that cooperation elevates individuals to a level of functionality they are incapable of by themselves. It’s a nice sentiment, and we’d all like to believe it because it means that despite our ordinariness we can be a part of something special and feel elevation to a level previously believed unattainable. The truth is that successful teams are much more often less than the sum of their parts because it takes talented individuals to win. Teams win not when everyone does more than they’re capable of; but when everyone does less than they’re capable of so that everyone can do everything together. The “magic” of synergy is like lightning in a bottle. It’s not subject to scientific replication under controlled conditions. It’s more reliant on the whim and caprice of the “gods.” The discipline of restraint on the part of the talented is a far more reliable approach, far more subject to human control, and much more likely to be replicated under controlled conditions. Even on teams where there is an unquestioned megastar, in order for that team to experience success there has to be a constellation of other stars who intentionally dim their shine for the good of the team, as with the threepeat Lakers. Is your team greater or less than the sum of its parts?
5. Star. Every successful team has one main star, and everyone on the team “agrees” who that person or star is (whether they “believe” it or not). That’s the go-to person, the closer, the one counted on to lead the way when the going gets tough. And because leaders do the hard things first, the star is the person who’s always tackling the hard stuff. Whether or not that person is considered the most talented, or the most experienced, or the most fill-in-the-blank on the team, s/he is always highly respected for his/her willingness to and insistence on handling the hard stuff first, and showing others how to do it. Who’s the star on your team?